HIRONC

Hironic has announced the launch of a specialized AI-based chatbot service (Ronic), a first in the aesthetic medical device industry. This initiative is part of Hironic's ongoing efforts to innovate customer service and enhance user convenience, with the service set to provide round-the-clock consultation and support every day of the year.

The AI chatbot service will assist users in easily resolving product-related inquiries or technical support requests at any time. This will enable customers to quickly receive the necessary information and support without the need for complex phone calls or email inquiries.

Moreover, this technological innovation will allow Hironic to further address the difficulties faced by buyers and users in various regions including Europe, the Americas, and the Middle East. By overcoming the challenges of rapid feedback and technical support due to time zone differences, Hironic has paved the way to provide excellent service to customers worldwide.

A Hironic representative stated, "We prioritize customer satisfaction and are committed to continuous service improvement. The introduction of the AI chatbot service is a part of these efforts. Through this service, we will respond more quickly and efficiently to customer needs, providing an excellent customer experience."

This innovation is expected to strengthen Hironic's leadership in the aesthetic medical device market. Hironic has also stated plans to continue exploring various ways to meet customer needs.

Hironic's AI chatbot service can be accessed on the company's official website.